Camp Cancellation/Refund Policy
We are grateful for all families and children getting outdoors, learning and exploring nature with KNC Camp. We understand life can hold unexpected changes. In hopes of offering quality programs with sustainable support, the following policy will guide KNC’s Camp refund practices.
Please notify us as soon as possible if you decide to cancel your camper’s enrollment in any session so we can open the spot to waiting campers. Please send in writing (email or mail) your name, the camper’s name and the session you are cancelling.
Registrants who cancel more than 30 days before their camp session start date will receive a full refund, minus a $50 processing fee.
Registrants who cancel 14 to 29 days before their camp session start date will receive a 50% refund, minus a $50 processing fee.
Registrants who cancel within two weeks of their session start date will be evaluated on a case-by-case basis.
Cancellations due to camper illness, injury or other emergency, provided the camper is unable to attend an alternate session, will require a physician’s written verification before a refund, minus a $50 processing fee, will be issued. Cancellations due to personal reasons will not be refunded. Session fees will not be refunded if a camper is sent home due to behavioral or health issues.
Prior to session registration closing, there is no fee for switching to another available camp session of the same price.
If the new session price is higher, the registrant will pay the difference. If the new session price is lower, the difference will be refunded.
Requests to switch sessions after registration has closed will be evaluated on a case-by-case basis and are subject to session availability.
KNC Camp Cancellations
If KNC cancels one or more camp sessions due to Covid-19 or other circumstances beyond our control, provided the camper is unable to attend an alternate session, all fees will be refunded (or prorated if a camp session was in process).
In the event of inclement weather, KNC will provide prorated credits only if there are 2 or more camp days cancelled due to weather. Cancellations made after 12:30pm will not count towards the 2 day minimum.
No credits will be otherwise provided due to weather cancellations.
All refunds will be issued in the same manner as payment. If the payment was
made in cash, then a check will be issued.
We are so grateful for our camp families. Thank you for your trust and support!